If your HP laptop has a precision touchpad functionality but the finger swipe gestures such as 2 finger scroll up down or th 3 finger app switching are not working, follow the below steps:
1. Visit the below HP official website and select the appropriate laptop model
https://support.hp.com/in-en/drivers/selfservice/hp-elitebook-840-g5-notebook-pc/8491271
2. Navigate to the above driver selection at Driver-Keyboard, Mouse and Input Devices & hit the download button for the Synaptics Touch fingerprint driver. Install the driver and restart your laptop.
3. In case your Windows Operating system disk drives are bitlocker encrypted, you will reach the bitlocker recovery screen since the driver configuration of your system has changed. DO NOT PANIC !! Visit the custom URL seen on your laptop screen to access the recovery key for your laptop in the Microsoft site custom URL. Enter the recovery key and you should be able to successfully log in to your Windows desktop console.
Notice that the finger swipe gestures are now functional.
4. Configure the Precision Touchpad as per your preference here:
More details about bitlocker recovery
No comments:
Post a Comment